The algorithm of booking
Step 1: a guest books a tour by telephone or by e-mail;
Step 2: the receptionist sends the confirmation of booking and an amount of partial prepayment to the guest by e-mail (the whole price, amount of partial prepayment, the latest date of prepayment and the left amount of payment are mentioned in the bill); if you prefer pay the whole amount of payment once (100% prepayment) – the receptionist will make a bill for the whole price;
Step 3: the guests pays the prepayment by card during the time mentioned in the receptionist’s message;
Step 4: the receptionist confirms the fact of prepayment;
Pay attention! You can cancel your prepayment in this order: earlier than 30 days before the beginning of the accommodation – 100% of prepayment would be returned; later than 30 days and earlier than 20 days before the beginning of the accommodation – 50% of prepayment would be returned; less than 20 days before the beginning of the accommodation – 0% (in this case the prepayment may be used for another tour to the House during a year after the prepayment).
Step 5: The guest pays the left amount of payment in cash at the reception.