Frequently asked questions

Is it possible to arrive without prepayment and pay the whole bill at the reception?
Answer:
 Yes it is possible, if you plan a trip the other day. But you have to contact the reception for the information about unoccupied rooms and ask him to reserve the rooms for you without prepayment.

– Is a treaty with the guest concluded?
Answer:
 Yes. But we do not have a special juridical department and the receptionists do not physically have time to conclude a treaty with each guest by the reason of great amount of applications. That’s why, the treaty is concluded only if the guest insists on it. The bill and the confirmation of booking have a legal power in all cases.

– Is it possible to buy a gift certificate for a package tour to the “Russian House”?
Answer:
 Yes, it is possible. The example of the certificate and the order of it’s buying you can see here.